Our focus at ACA is on the safety of our people and their families whilst ensuring the continuous uninterrupted services to our clients.
Over recent weeks we have been implementing our Business Continuity Plan including the ability of our staff to work remotely.
The Level 4 lockdown imposed by the Government is to keep people at home wherever possible and only move around where absolutely necessary and in light of that we have made the decision to have all our staff work remotely for the foreseeable future. No one has been attending ACA offices in New Zealand since the Level 3 announcement on Monday afternoon, 23 March.
By taking this action we aim to;
- Play our part in keeping people safe
- Assist in social distancing and therefore slowing down the spread of the virus
- Minimise unnecessary movement of people
- Allow parents to assist in caring for dependents now schools are closed
ACA’s systems are cloud based enabling our staff to operate remotely without issue. Additionally, our environment is paperless and workflow is driven by live reporting therefore we foresee no issues that will negatively impact our service to clients.
ACA will continue to closely monitor the situation and act in accordance with advice from the New Zeland Government. We will continue to communicate the developments to our loyal clients and partners as new information come to hand.
Please keep in close communication with your ACA Client Services representative and your Relationship Managers with any questions.
We are here to support you during this lockdown period so please get in contact for any needs that may arise. All staff, whether at home or in the office, can be contacted by phone or email as they remain operable irrespective of any staff members physical location.
If you need to physically send us any documents or correspondence by post or courier can you re-direct them to the following address: