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IMPORTANT - ACFS Operational Notice - Supply Chain and COVID Challenges

Trucking companies are suffering significant disruption due to drivers and planners/office staff being affected by the current extremely high levels of COVID 19 outbreaks.   We are receiving advices from carriers of levy’s to cover costs of additional processing and cost to recruit temporary labour.

As per the below announcement from ACFS they will implement a temporary covid levy.


ACFS Operational Notice

Date: 7th January 2022

Subject: Supply Chain & COVID Challenges


Dear Valued Customer,

We wish to advise that we are currently experiencing congestion in our depots and delivery delays due to the impact of COVID-19 on our workforce.

Our business is experiencing extreme cost pressures and inefficiency due to the workforce being impacted through either having contracted COVID-19 or isolating at home with a positive case in their household.  Unfortunately, these numbers only look to be increasing and this will continue to have a cascading impact on the industry.  Whilst ACFS are currently absorbing significant cost to maintain service capability and productivity, all possible resources are being used to facilitate our service offering to the best possible standards.

In order to maintain the service levels, we’ve had to dramatically absorb cost through the substantial increase of casual labour, overtime, engagement with sub-contractors and payment of the “Pandemic Leave Payment” for people self-isolating or caring for someone with COVID.  To allow our operational team to continue a 24/7 operation, ACFS is unfortunately in a position where we need to introduce a short-term COVID Levy of $25 per container.  This will commence from the 10th January 2022 on the East Coast with the intention of recovering a small portion of the costs we are absorbing daily.  The levy will be captured ex Terminal, ex ACFS Yard or when a Warehouse activity is undertaken.  This levy will only be charged once per container.  We will waive any weekend or afterhours surcharge in the interim.

As always, our immediate priority is to continue to minimise service disruption and  ensure our service levels for our customers are maintained, whilst protecting our people and the community.  ACFS will not be held liable for any detention or penalties incurred from the 20th December 2021 until this situation is more sustainable as this disruption is outside of our control.

We will provide further updates as they become available.   If you have any questions in relation to the above, please don’t hesitate to reach out to your Account Coordinator, otherwise you can email ACFS Sales Department - This email address is being protected from spambots. You need JavaScript enabled to view it..

Yours Sincerely,

Will Gouda

General Manager, Key Accounts & Business Development

ACFS Port Logistics